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FAQ

Why I can't see any data on dashboard shared by another user?

This can happend in cases, when shared dashboard contains portlets which uses filters (eg. Filter Statistics, Show Saved Filter,... ), but those filters are not shared by author of the dashboard.

What if I already have integrated some JIRA plugins using own ContainerProvider?

You have two possible choices. Remove your ContainerProvider implementation and move all component registrations into classes/componentImplementations.properties file. Or add also registration of com.dailydev.jira.portal.DasboardSharingPortalManager class for com.atlassian.jira.portal.PortalManager interface into your own ContainerProvider implementation.

Why I can't see 'Share' links on 'Manage Portal' page even if I can see plugins installed and running on 'Current Plugins' admin page?

The problem is how JSP works. Jasper (default Tomcat JSP solution) generates classes from JSP templates and those classes then realizes html generation. But those classes are not generated everytime. There is some "smart" caching mechanism, so it sniffs if the JSP template changed and then regenerates the class. There are two ways how to solve the problem:
  1. 'touching' the JSP pages as described by Christine on plugin's Confluence page.
  2. delete those generated classes. They are stored on disk together with other JIRA files and will be regenerated again if you delete them. The classes can be found in ${JIRA_HOME}/work folder of JIRA's standalone instalation. You can delete whole content of work directory or you can delete just those classes which you want to have regenerated. In case of JDS it should be following files:
    • ${JIRA_HOME}/work/Catalina/${HOST_NAME}/_/org/apache/jsp/secure/views/dashboard_jsp.*
    • ${JIRA_HOME}/work/Catalina/${HOST_NAME}/_/org/apache/jsp/secure/views/user/portalconfig_jsp.*
    • ${JIRA_HOME}/work/Catalina/${HOST_NAME}/_/org/apache/jsp/secure/views/user/sharedashboard_jsp.*

Remeber that it is possible that the files are not be present there if you didn't reached proper page before.

The asterix instead of extension means that you should delete both - java and class files.

Need more help?

Try to find answers for your questions in discussions on one of the following pages:
  1. Plugin's page on Atlassian Confluence
  2. Deprecated plugin's documentation
or you can try to check or ask on plugin's mailing list.